April 13, 2021

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Technical Writer – TL – Hyderabad

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Job title: Technical Writer – TL – Hyderabad

Company: Stalwart Management Consulting

Job description: Responsibilities

  • Write high-quality, user-friendly workflow documents and presentations that meet the needs of the target audience: operators, Policy & training teams, Waymo PgMs as well as Product and Engineering teams.
  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Liaise with TLs and PLs to gather all the policy related inputs and put them in a properly structured document.
  • Work independently and/or with subject matter experts, to create training solutions and resources.
  • Thoroughly understand all policies and tools used within the process and translate the requirements clearly into a workflow document/presentation
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
  • Convert text into drawings, diagrams, and charts to increase users’ understanding as applicable
  • Participate and contribute to documentation development activities from estimation, planning, scheduling through publishing
  • Improve the depth and quality of the documentation set based on feedback from internal and external customers
  • Analyze existing and new content, focusing on opportunities for enhancing user experience and readability
  • Translate complex product information into simple easy to understand formats
  • Research, organize and write effective instructional text and scripts for audio/video clips
  • Keep the supervisor apprised of status and escalate any issues affecting timeliness or scope of the assigned work
  • Escalate any issues affecting timeliness or scope of instructional design/development project
  • Edit and proofread documents written by SMEs or “Core” team

Requirements

  • 5+ years of experience in Technical writing / similar functions
  • Minimum Qualification – Graduation (preferably BE / Tech )
  • Monitor performance, identify improvement areas, implement action plans and track them to closure
  • Excellent written, communication and research skills and a strong attention to detail as demonstrated through writing samples
  • Must be able to translate complex technical content into easily understandable text, pictures or other alternate forms and organize ideas in a logical manner
  • Proven ability to meet deadlines and produce high-quality, technically-accurate, concise and detailed content, with attention to detail
  • Ability to independently scope out and prioritise multiple projects
  • Be able to understand different processes and differentiate between them
  • Ability to work and communicate effectively with multiple teams
  • Strong working knowledge of Google Suite
  • Self starter with a track record of being able to drive projects to completion with minimal supervision
  • Be able to document aspects from scratch or from SME inputs
  • Be persistent and creative when it’s necessary about getting the information needed to get the job done.

Expected salary:

Location: Hyderabad, Telangana – Secunderabad, Telangana

Job date: Wed, 03 Mar 2021 03:58:54 GMT

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